Returns & Exchanges
We want you and your good boys and girls to love your gear, which is why we offer a 30-day window for returns and exchanges on all unworn items. If it doesn't fit or just isn't quite right, we'll help you fetch a better option with ease.
Return Process
- 1.Initiate Your Request
Visit our online portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Download and print the prepaid shipping label provided at the end of the request process to ensure your package finds its way back to us.
- 3.Pack the Goods
Place the items in their original packaging, ensuring all tags are attached and the product is free of pet hair or wear.
- 4.Drop and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or shipment within 5-7 business days.